Man standing next to a Jeep

When natural disasters hit, AIG and its employees work fast. But their commitment goes above and beyond the workday. AIG’s people contribute time and money and have performed true acts of courage to help their communities when help is needed most.

After the 2004 tsunami wiped out food supplies in Banda Aceh, Indonesia, the AIG Disaster Relief Fund donated generously to CHF International (now called Global Communities) to construct a new Peunayong market, creating more than 1,400 permanent jobs. Employees in Thailand organized volunteers to help Habitat for Humanity build dwellings for people who lost their homes in the tsunami.

When Hurricane Katrina wreaked havoc in New Orleans in 2005, employees worldwide held fundraisers to add to AIG’s fund for those impacted by the disaster—including fellow AIG employees, some of whom had lost their homes all of their possessions. That experience proved invaluable when, twelve years later, Hurricane Harvey devastates the Gulf Coast. While AIG colleagues helped each other however they could, Karen Lutz and Don Paullo helped rescue neighbors in their flooded communities.

Paullo, a trader in AIG's Private Credit Group, used his canoe to ferry more than 100 people and their pets to safety. Lutz, a director in the reinsurance division of AIG Life & Retirement, used her canoe to help neighbors retrieve supplies from their homes. Paullo and Lutz also restocked neighbors’ generator fuel and snapped photos of their homes for insurance purposes.

Meanwhile, AIG employees across the globe held fundraisers for employees affected by the hurricane and subsequent floods, as part of the company’s “Support an AIG Family” campaign. New York City employees packaged meals that were sent to victims, and colleagues in Connecticut collected clothes and art supplies for children to distribute to low-income families affected by the disaster.

Less than a month after Hurricane Harvey, Hurricane Maria devastated entire communities across the Caribbean. All of AIG’s people in Puerto Rico were safe and accounted for, however, thanks to the collaborative efforts of AIG Global Security, AIG Travel, HR, the local Incident Management Team and AIG Puerto Rico's leadership.

“Speaking with the last employee was a huge relief," said J.J. Cappa, senior security risk specialist for the Global Security Operations Center. "It feels great to do meaningful work for our colleagues.”